PRIVACY POLICY

General

https://www.brandkingofficial.com/ is an online portal of Brand King. In this Privacy Policy, references to “you” mean any person submitting any data to us, our agent, or the website.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and will only collect information if it is relevant to our dealings with you.

Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the website and browse without having to provide personal details. During your visit to the website, you remain anonymous and at no time can we identify you unless you have an account on the website and log in with your username and password.

Brand King (“Company”) values your privacy. In this Privacy Policy (“Policy”), we describe the information that we collect about you when you visit the Company’s platform (“Brand King Website”) and use the services available on it, and how we use and disclose that information.

If you have any questions or comments about this Privacy Policy, please contact us at support@brandkingofficial.com. This Policy is incorporated into and is subject to the Brand King Terms of Use, which can be accessed at https://www.brandkingofficial.com/pages/privacy-policy. Your use of the Brand King Website and any personal information you provide remains subject to the terms of this Policy and the Brand King Terms of Use.

In terms of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, any grievance or complaint may be intimated to the Grievance Officer at Brand King, who may be reached at [Office Address of Brand King] or by email at support@brandkingofficial.com. The complaint shall be redressed within a period of 15 (fifteen) days.

Data That We Collect

We may collect various information if you seek to place an order for a product on our website. We collect, store and process your data for processing your purchase and any possible later claims, and to provide you with our services. We may collect:

  • Name, title, gender, date of birth

  • Email address, billing address, delivery address, GPS

  • Phone number and mobile number

  • Login and account information, including username, password, and unique user ID

  • Images, photos, and videos (if uploaded to your profile)

  • Payment details (card or bank account details)

  • Data on physical characteristics (like shoe size, fit preferences)

A. Collection of Your Personal Information

1. Personal Information

“Personal information” means details that can identify or contact you, such as your name, email address, phone number, purchase information, payment details, and shipping address.

At the time of creating an account, user data such as name and email ID shall be collected with your consent. The Company reserves the right to record chat/messaging interactions on the website for monitoring abuse, resolving disputes, and safeguarding user rights.

2. Automatic Information, Cookies & Tracking

We and our third-party service providers use cookies, web beacons, and tracking technologies to collect data such as:

  • Browser type, device type, and operating system

  • Domain name and IP address

  • Page views, access time, and site navigation patterns

We use this information for analytics, advertising, fraud prevention, and improving website experience.

Cookies: Cookies are small text files stored on your device. They help us personalize your shopping experience and measure ad performance. You may disable cookies in your browser settings, but some website functions may not work properly.

Tracking & Analytics: We may also use pixel tags, clear GIFs, and Google Ads/Analytics for performance measurement.

Use of Data Collected

We use your data to:

  • Process your orders, payments, and deliveries

  • Communicate with you regarding purchases

  • Manage your account and preferences

  • Detect fraud, resolve disputes, and ensure security

  • Send promotional offers, newsletters, or SMS updates (if opted in)

  • Improve our website and customer experience

We may share your details with trusted third-party partners (e.g., payment gateways, courier services) strictly for fulfilling your orders.

We do not sell or rent your personal data to third parties for marketing purposes without your explicit consent

Security

We maintain strict security measures to protect your data, including:

  • Secure servers & firewalls

  • Encrypted payment gateways

  • Identity verification before disclosing sensitive information

You are responsible for safeguarding your account password and preventing unauthorized access

G. Updating, Deleting & Correcting Your Information

You may review, correct, or delete your personal information by logging into your account at Brand King. Upon request, we will close your account and delete your personal details, except where retention is required by law (e.g., fraud prevention, dispute resolution, or outstanding payments).

Consent

By using brandkingofficial.com and submitting data to us, you consent to the use of your information in accordance with this Privacy Policy. When you log in and purchase products, it implies that you have given us consent to process your personal and payment details for fulfilling the transaction

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